SHOP FAQ


BOXES


Are all your boxes vegan?

Yes they are! But they are so good you don’t have to be vegan to order them. No one would be able to tell!

Can I send it as a gift and add a note?

OF COURSE! It’s the sweetest thing for me to see the love notes you all add to your boxes. You’ll have the option to add a free note when you order it!

 

How often do you ship them?

I ship them once a week, on Thursdays, with Royal Mail Tracked 24, which means you should have it on the Friday, and worst case scenario Saturday!.

If you are worried about your delivery, please include your order number. Please note I cannot guarantee delivery dates.

I’m passionate about the environment - can I request a plastic free box?

All my boxes are plastic free! The packaging I use is:
-compostable cellophane;
-recyclable cardboard;
-eco friendly confetti that is shredded paper from paper scraps, which can be recycled if you put them in a milk carton or somewhere where they won’t fly away;
-and my business stationery is printed on recycled paper.

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It is my friend’s birthday on DD/MM. Can you send it so it arrives on their birthday?

Unfortunately I ship boxes every Thursday with next day delivery - but we can work out what week I’ll send it, so send me an email!

Are there raisins in your rocky roads or treats?

Nope! Raisins are the WORST and you will never ever get anything with raisins. You are in safe hands.

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Can I have it gluten free, nut free or soya free?

Yep! I don’t think anyone should miss out on cake. I do special gluten free boxes, all the ones that are nut free will be written in the listings - and if you require soya free, please shoot me an email and I’ll let you know what I can do!

Where do you ship your boxes?

Cake boxes are shipped to everywhere in the UK and in France.

Do I need to refrigerate my treats when I get them?

Nope! They’ll be fine at room temperature.

Can I pick up a box?

Yup! Just email us.

Me or my friend have other allergies and intolerances. Can you accomodate them?

Please check with me first before placing an order if you have a dietary requirement other than vegan / egg free / dairy and lactose free / gluten free / nut free / soya free by emailing me at sarah@tinysarahscakes.co.uk. I will let you know if it is something I can do!

Can I order two different boxes at the same time?

Sure thing! If you need different delivery addresses though, you will have to order separately or they will be posted to the same address.

If I order two boxes, can you still make sure allergens don’t get mixed?

Of course! I’ll make it clear what contains what if one of your box has dietary requirements.


BIRTHDAY CAKES


What dietary requirements do you cater for with those?

They are all vegan, therefore egg and dairy free. They are also nut free, but at the moment, gluten free and soya free cakes are only available as custom cakes.

How much is a birthday cake?

It depends on the design you go for! Check the birthday cake shop for prices.

I want to order a small birthday cake. How long in advance should I place an order?

You can collect your cakes every day of the week from Tuesdays to Saturdays - but you have to place your order at least three days before collection. Every cake is baked fresh for your order!

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Can you add messages to cakes?

At the moment I don’t - decorations on cakes are made with treats, but no sugar work! Don’t worry though - it’ll look awesome.

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Can you add flowers to the cakes in your shop?

I do not add flowers to the cakes in my shop - but if you are after a custom cake, get in touch!

When will we know when we can collect our cake?

I will be in touch the day before your collection date to secure your collection time.

Do you deliver the cakes that are in the shop?

I can for an additional charge - pop me an email!

Where do we collect the cakes?

41B Ivanhoe Road, Hogwood Trading Estate, Finchampstead, RG40 4QQ

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OTHER


Do you do cupcakes?

I do flash sales every once in a while but not on a regular basis. Cupcakes have been so done and overdone I like to offer more special things like colourful cakes!

Do you do macarons?

I don’t!